Of all the companies that I have to deal with, I hate Rogers the most (MBNA is a close second, but only because they are retarded). You can read all my rants about Rogers, but basically I think they are a rip-off who can get away with it due to their monopoly (cable, GSM).
As you can expect, I was not very pleased to hear that in our new building, we can ONLY get phone service and internet from Rogers. Home phone from Rogers is a rip-off because there is a $5.95 “system access fee” on the bill, in addition to a higher initial cost ($29.95 vs Bell’s $19.95). Immediately, my phone service is $15 more expensive per month.
The “phone service” is also a bit funny, it’s not a POTS line like Bell, but actually a cable modem with battery backup (but not VoIP) which means you can’t get any sort of DSL. That means I’m stuck with $44.95/mth internet over Cable. Which is again a ripoff compared to my $29.95/mth DSL.
What pisses me off the most is that everyone in our building doesn’t have a choice. Because Rogers wired the building, they have a monopoly on us. Our “alternative” is to not get phone service or not get internet; and how likely do you think is that?