I often complain about Rogers on here, with good reason I think; so it’s fair that for once I will have a blog that says that they did good.

So anyways, I’ve been trying to add money onto my PayGo account since last Thursday and their website kept having errors accessing my account. This was bad because I had used a $30 for 90 days deal in late August so I needed to add money quickly. Next Tuesday came and my phone showed “Unrecognized SIM” which I read to mean a bad thing.

I called them up today, and the story goes that i was on Auto Saver (20% off per minute!) and my credit card was rejected 3 times in a row so they cancelled my account. Great. Except, I found a loophole. Turns out that they were supposed to mail you the agreement so you actually knew about this, but they never mailed anything out to me. I was able to reinstate my account for free, and regain the leftover money that I had left on my cancelled account. The only drawback is that I would be able to qualify for any special deals like I did before (which I shouldn’t have been able to since I was on Auto Saver, but wasn’t).

Anyways a little tidbit of information (perhaps this is only valid for me), Rogers charges your card on the 21^st of every month and adds money to your account on the 24^th of the month.

More blogs about Rogers:
Prepaid is a Better Deal

Rogers is a Rip Off
System Access Fee isn’t a Real Fee

Posted by Kevin in Blogs Tags: cellphones, corporations, rogers